All Categories
AI Content Assistant
- Overview: AI Content Assistant
- Add an AI Content Assistant Block to an Existing Email Template
- Using Content Assistant to Generate Text for an Email
- Using Content Assistant to Generate Text for an SMS
- Using Content Assistant to Generate Text for Copying / Pasting Elsewhere
- Using Content Assistant To Improve Your Email’s Existing Content
Agency & Corporate Accounts
- Overview: Agency & Corporate Accounts
- Add a New Client Account to an Agency Account
- Add a New Sub Account to a Corporate Account
- Add a Trial Signup Form to Your Website
- Admin Options for Agency & Corporate Accounts
- Approve an Account Upgrade
Automation
- Overview: Automation
- Automation Example: Allow Your Contacts To Take a Break
- Automation Example: Ask Contacts To Set Preferences Shortly After Subscribing
- Automation Example: Auto-responding From an SMS Reply
- Automation Example: Create an Internal Notification
- Automation Example: Lead Scoring Based on an Email Nurture Series
Command Centre Accounts
Compliance
Contacts
- Import & Upload Contacts 🎬
- Accepted Mobile Number Formats
- Add 0 to Mobile Numbers in Excel
- Allow Contacts to Opt-out of Special Occasion & Seasonal Emails
- Auto-Deactivated Contacts
- Block Contacts
Dashboard
Deliverability
- Set Up Your Domain Records (Stops Email Going to Spam or Junk) 🎬
- Advanced Domain Settings
- Bounced Email Addresses
- Changes To Google and Yahoo’s Email Authentication Requirements
- Delivery Speed & Send Delays
- Email Was Not Received / Email Was Delayed / Test Email Not Coming Through
Email Messages
- Create an Email 🎬
- Overview: Email Messages
- Add a Background Image or Background Colour to an Email
- Add a Custom HEX Colour to the Colour Palette 🎬
- Add a Link to a Phone Number in an Email
- Add a Video Into an Email 🎬
Events
- Overview: Events
- Attach an Email or SMS to an Event
- Automatically Create an Event Reminder Series From an Event
- Automation Example: Simple Event RSVP With Automated ‘Save the Date’ Reminder Email
- Create a New Event
- Create an Email for Your Event
Files & Images
- Overview: Files & Images
- Using the Files & Images Manager
- Accepted File Types
- Change or Replace an Image After an Email Send
- Create a Button Using a Third Party Application
- Create a Button With the Image Editor
Integrations
- Overview: Integrations
- API (Application Programming Interface) for Integrations
- Clear the Facebook Share Cache
- Connect Your Account With Other Applications You Already Use With Zapier
- Create an API Key for Integrations
- Integrate With Facebook Lead Ads
Lists & Forms
- List & Database Maintenance Tips
- Overview: Forms
- Overview: Lists
- 'Too Many Columns' Error When Importing, or Uploading, a List
- Add a Form to a Website
- Add a New Field to a Form or List, or Edit a Field
Migrations
Pricing & Billing
Reporting
- Overview: Reports
- Automation Reports
- Complaints in Reports
- Disable Tracking on Email Links
- Email Being Marked as Spam or Junk
- Email Click Map Report
Sending Messages
- Send an Email
- A/B Test a Subject Line
- CC, or BCC, Someone Into an Email Send
- Contact Numbers Decrease When Selecting a List to Send To
- Create and Post a Social Update
- Email Send Failed
SMS Messages
- Overview: SMS
- Automatically Top-up Your SMS Credits
- Benefits of Using SMS in Your Email Marketing Account
- Create and Send an SMS
- Personalise an SMS
- Purchase SMS Credits
System Settings, Security & Account
- Account Usage Details & Event Log
- Activate the SMS Feature
- Add Users, Edit Users or Delete Users 🎬
- Change Plan, Upgrade an Account or Downgrade an Account
- Change Your User Details, Password & Security Settings
- Configure IP Address Restrictions & 2FA Requirements