Did you know that it's possible to change an image even after an email has been sent? This is useful if the image contains a spelling error, or the incorrect image was used. But time is of the essence here, so let's get straight into it.
The new image will need to be the exact same dimensions as the old one, otherwise it will appear stretched or distorted.
- Select Files and Images from the sidebar. The Files & Images manager will now open.
- Locate the image with the error or typo and copy down its exact filename. If it's a long filename that doesn't fit in the view, you can also click and select Rename to view its current name in full (minus the extension).
- Next up, locate the correct (replacement) image on your computer and give it the exact same name as per the name shown in Step 2. Don't forget the extension - such as .jpg, .png etc - this must also be exactly the same as the original image.
- Click the dropdown arrow next to and choose Upload Settings.
- Ensure Overwrite existing files is turned on.
- Click .
- Now use to upload your replacement image. As long as the filename was exactly the same (including the extension) and the setting in Step 5 was enabled, your image will now be replaced with the new one. All emails not yet downloaded by recipients will reflect this change.
A few things to note
- If your recipients email client, or email server, has already downloaded the image, then any changes to said image won't appear for these users.
- Some email clients poll the server to retrieve images each time the recipient views the message in their inbox. In these instances, the new image will be reflected next time this occurs.