Most email clients display a short preview of the email next to or below the subject line, before the recipient even opens the email - this is known as "pre-header text" (or preview text).
We recommend limiting your pre-header text to between 85-100 characters.
You can use emojis in your pre-header text, too! 😍
- Select Messages from the sidebar.
- Locate the desired email message and click (the ellipsis) to the right hand side.
- From the dropdown menu, select Message Details.
- Enter your text into the Preview Text field.
- Click .
Find out about the other options on this dialog - Change the Message Details, or Sender Details, of an Email.