Video
How-to Guide
If you need to send a pdf, Microsoft Word document or another file type to your contacts you can easily do so by linking the file from a text string (eg. Click here to download...) or an image.
The full list of file types which you can upload and provide links to within your emails are: DOC, XLSX, CSV, PDF, ZIP, PPS, SWF, RTF, MPG, MPE, WMV, WAV, VCF, and TXT
- Go to Messages in your account.
- Select your message and then choose Edit from the Actions menu.
- In your message, highlight the text where you would like to create the link (e.g. Click here to download).
- Click the (insert link) icon from the toolbar.
- From the first drop down menu item, choose Uploaded File or Image.
- Click the button.
- Select the file from your Files & Images manager and then click .
- Click .
Why we don't support regular attachments...
- Many Internet Service Providers and end-users block emails above a certain size. If you send an Attachment with your email this can increase the size of your message, and therefore increasing the risk of your email getting blocked.
- When sending emails with attachments from any bulk mailing service you may find that most content and virus-scanning programs see attachments as a potential security threat and either block the attachment or the email entirely.
- Attachments for large lists use a lot of bandwidth. Hosted files are less expensive and result in better delivery rates. This therefore helps us provide lower costs to you for sending and by hosting your files it lets us provide you with tracking information on the link clicks.
- Linking to your attachments also makes it easier for your customers to access information as and when they want it instead of being forced to download upon delivery.