Secondly, Vision6 is best viewed on a desktop device. Sure, you can log in using a mobile device and tablet but to ensure you experience Vision6 in all its glory, make sure you're logged in on your desktop.
Here are some additional key notes regarding your browser and Vision6 to ensure you a enjoy trouble-free experience.
Web Browser compatibility
Web Browser Settings
So you have an up to date browser installed but you're still seeing some strange things inside your account. Try some of these things.
- Enable cookies
Make sure cookies are enabled in your browser so all parts of our application work as expected.
- Set your screen resolution
The minimum screen resolution should be set to 1024 x 768. We generally recommend a resolution of 1200 x 800 or higher.
- Set your desktop scale
If you experience strange behavior inside the drag-and-drop editor, specifically with the width changing by itself, firstly check that your browser is not zoomed in by pressing CTRL+0 on your keyboard and secondly try setting your desktop scale to 100% from the display properties menu.
- Check your web browser add-ons
In some cases, browser add-ons, extensions, ad blockers, or plugins can interfere with the functionality of our application. Try disabling your browser extensions and add-ons to help troubleshoot any issues.
- Clear your cookies and Cache
Lastly, if you're still experiencing problems with your Vision6 account, try clearing your browser cookies and cache. It might seem extreme, but sometimes it is just whats needed to help you on your way.