Message Comments - Getting approval for your email Follow

Message Comments is a great way to collect feedback and suggestions on a message you wish to send to your customer just by completing a test send from the message editor.

To send a test message requesting Comments:

  1. Go to Messages.
  2. Select the message you wish to test and click edit.
  3. Click the 'Send' option from the message editor.
  4. Type in the email addresses of those you wish to send a test of this message to.
  5. Tick the "Allow Comments" checkbox.
  6. Type in a message if required.
  7. Click the "Send Test Email" button.



    Once this email is received by the recipient they will receive the email message, any note/message you added, and have a "Add a Comment" link they can click to provide feedback



  8. When the recipient clicks the "Add a Comment" link, a new window will open so they can submit their comment



  9. Once the feedback has been sent through, this can be found on the "Comments" tab found in the message editor for that message

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request