Adding a background image and its compatibility with email clients Follow

Adding a Background image to your email message instead of just a background colour is a great way to add that something extra to your email design. Plus it is very easy to do!

This article will help provide the steps to add either a tiled or untiled image as a background, plus has a helpful compatibility guide as well! Here is what we will be covering (click to skip ahead):

To add an Untiled Background Image to your message:

An untiled background image is when the image used is not repeated across the background of the message. This type of background image requires the image to be at the size required for the message background.

An example of an untiled background image is below:



To insert an untiled background image:

  1. Edit the Drag and Drop message you wish to edit
  2. Select the 'Design' tab on the right
  3. Click 'Select Image' under the Background Image option



  4. Upload and select the background image you wish to use.
  5. This will then display the background image you selected in your message



In the above example you will notice the background image I used with the untiled option was not big enough to be the background image for this particular message and in this example I would either resize the image to fit or use the tiled option.

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To add a Tiled Background Image to your message:

A tiled background is when the one image is repeated across the background just like tiles would on a wall.

An example of a Tiled Background image is below:



To insert a tiled background image:

  1. Edit the Drag and Drop message you wish to edit
  2. Select the 'Design' tab on the right
  3. Click 'Select Image' under the Background Image option



  4. Upload and select the background image you wish to use (as above)
  5. Tick the 'Tiled' checkbox

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Background image compatibility guide

When using Background Images in your emails it is important to remember that this feature is not compatible across all email clients.

For compatibility please refer to the table below:

Email Client

Tiled Untiled
Apple Mail 7,8
Notes 7, 8.5, 9
Notes 8
Outlook 00, 02, 03, 11, 16
Outlook 07, 10, 13
Thunderbird 31
Android 2.3, 4.2
BlackBerry 4
BlackBerry 5
iPad, iPad Mini
iPhone 5, 6, 6 Plus
Windows Phone 8
Gmail
AOL Mail
Office 365
Outlook.com
Yahoo

As you may have noticed above, the compatibility of Background Images also depends on whether the background image is tiled or untiled.

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Setting a background colour as a fallback

As not all email clients are compatible with a Background Image, it is recommended to always add a Background Colour as a fall back when inserting a background image. This is to ensure that the content of your email is readable even if the background image isn't shown.

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