Add a Link to a Phone Number in an Email 🎬

Video

How-to Guide

In this guide, we'll walk you through adding click-to-call functionality on a phone number within your email. On supported mobile & desktop devices, this will generally launch whatever default app the user has tied to tel: links on their device. 

Not all email clients will support this functionality. Furthermore, some email clients may see the number and change the click action, or formatting / colour of the number - changes which are beyond our control.

Inserting a call to link on text:

1. Click on Messages from the left navigation bar.
2. Select a message and choose Edit from the Actions dropdown.
3. Type the phone number into the email (e.g. 123 123).
4. Now click the HTML icon on the toolbar.
   
5. Hit Ctrl+F on your keyboard and search for the phone number you just inserted (e.g. 123 123).
   
6. Type the following just before the number:
   <a href="tel:123 123">
7. Type the following just after the number:
   </a>
   
8. So altogether, the number part in your code will now look like this:
   
9. Click Update at the bottom left corner of the source window. You should see that the number now looks like a link in your email.
10. Click Save to save the changes you have made.

Ensure your international recipients can call the number, by adding the country code to the start of your number in the HTML code.

Inserting a call to link on an image:

1. Click on Messages from the left navigation bar.
2. Select a message and choose Edit from the Actions dropdown.
3. Using the image icon on the toolbar, insert the button into your message which you would like to place the call to link on.
   
4. Now click the HTML icon on the toolbar.
5. Find the image in your code by searching for img (as per step 6 above)
6. Type the call to code in front of the image code:
   <a href="tel:555-555-5555"><img src="path/to/phone/icon.jpg"></a>
   
7. Click Update at the bottom left corner of the source window. You should see that the number now looks like a link in your email.
8. Click Save to save the changes you have made.

To test, simply send a message through to your smart phone and click onto the links and these should ask you if you wish to call those numbers once clicked.