Personalising an SMS Follow

A Wild Card, also known as a Mail Merge, is a means of auto-populating some data from your database in to your message. This is most commonly used for providing personalised welcome greetings.

Setting up a Wild Card in your SMS message

  1. Firstly, create a new SMS, or edit an existing message:

  2. Using the first drop down field underneath the text field, select which List of contacts you wish to draw the data from.
  3. Using the second drop down field, select which field in the list you wish to draw the data from. E.g. the First Name field.
  4. Click the Blue arrow button to insert the wild card you have selected.

  5. Save your changes to your message
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