We no longer support logging into our platform with a username; only by way of an email address. In this guide, we'll walk you through the process of switching to an email address as your primary identifier for logging into our system.
- Lodge a support request with - we will need your Account ID, username that you're currently using to log into the system and your email address.
- Once we receive this from you, we will setup the new login and send you an invite via email.
- Click the link in the invite to finalise the setup of your new login. Once done, you can now log into our system suing your email address.